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Support

Write to support@lanternapps.com. A person reads every message, and we usually answer within two working days. Tell us which app, which device, and what you expected to happen.

Manage or cancel a subscription

Subscriptions are billed by the store you bought from, so they are managed there:

Cancel at least 24 hours before the renewal date to avoid the next charge. Refunds are handled by the store under its own rules.

Delete your account

In the app: Settings → Account → Delete account. This removes every chat, document, file and skill, and your sign-in, from our servers immediately. It cannot be undone, and it does not cancel a store subscription, so cancel that first.

If you can no longer sign in, email us from the address on the account and we will delete it for you.